We welcome you to peruse our client testimonials below. Should you wish to add your own, please contact us.
Storage King has used the services of Malcolm Collins over a long period of time, for both consulting and valuation work, all around the country. In his most recent position at Collins Westlink Consulting, we have maintained and expanded that relationship. His knowledge and experience of the self storage industry is exceptional in our view. We have no hesitation in recommending him to storage operators, investors, developers, banks and financial institutions.
Group Financial Controller, Storage King Group
Investec Property Limited as the Responsible Entity for the Investec Property Opportunity Fund harnessed Malcolm Collins’ significant insight of the key drivers and value metrics of the Australian Storage Market in its decision to acquire 11 storage facilities in December 2008. Our investment was made at a time of market uncertainty but with Malcolm’s assistance we were able to feel confident in our decision to invest at such a difficult time.
There is no questioning Malcolm Collins’ commitment to the Self-Storage Industry. His regular support at regional meetings and conferences combined with his specialised knowledge of the industry and market trends ensures he maintains a position as one of the industry’s most valued and sought after consultants.
General Manager, U-Store-It (Adelaide)
It is timely to write to thank you and your team for the services and expertise in the valuation of all of our businesses during the last 24 months. As you know the refinance arrangements of both our South Melbourne Freehold and the Guardian Storage business group were complex and time consuming affairs. Although we appreciate that you were briefed by Commbank we were necessarily required to deal with you throughout the matters. During this (and many previous business valuation projects) you have been refreshingly open and cooperative. Your expertise in our opinion is second to none in Australasia. Thank you for the thoroughness of your approach, the extent of your analysis, and the timeliness of your reports and the personable approach that you bring to this process. We look forward to working with you over many years to come.
Director, Guardian Operations Pty Ltd (Melbourne)
I would like to thank you for your professionalism and full understanding of the Storage Industry. Your advice on how to best improve valuations and your insight to how business needs to run within this industry has been a great help to us. We would highly recommend you for any industry consultancy work in the future.
Director, Hart Marine and the Moor Room Storage Group (Melbourne)
In January 2010 as part of our corporate governance we had our facility re-valued. To complicate matters it was a requirement to value not only on today’s value but as we were planning an extension to our facility, there was also a requirement to provide a valuation on our facility after the construction was complete. The depth to which Malcolm involved himself in familiarising himself with our site, our systems, our reports, management, location and all facets of our business was quite incredible. This provided us with confidence in regards to the valuation. Apart from my comments above I have great faith in Collins & Associates due to the fact that Malcolm took time to sit down and discuss the valuation not only at the start of the process but also during and upon completion. He listened to our comments and took these into consideration along with the financial data. Malcolm also provided advise on how he believed our process may be improved. I have called on Malcolm subsequent to the valuation to ask his advice on certain matters and he was only too happy to accommodate me. I have great pleasure in suggesting Malcolm Collins and Collins & Associates for any valuation, consultancy advice, business reviews or any other industry issues.
Karass Pty Ltd, acting as Trustee for Welshpool Self Storage Trust (Perth)
You fulfill the need for a recognised independent valuer who can give confidence to our funding providers. Your vast knowledge of the storage industry is an invaluable resource which assists us to grow our business. I thank you, and your support team, for all your patience and help in understanding the valuation processes and performance reviews – it is really appreciated.
Director, Warrigal Rd Self Store (Melbourne)
I have known Malcolm Collins for over 10 years now and would without reservation recommend him highly for any valuation and consultation advice. I am pleased to count Malcolm not only as a friend but also as a trusted and exceptionally competent business associate. His record of delivering what he calls a “speaking valuation” on behalf of mutual clients is second to none and I would recommend him without hesitation to anyone looking for these sevices, and in fact I am pleased to say that I recommend him quite frequently. His relationships with clients and with fellow service members is without peer and his dedication and authority stamp him as the “go to man” for our industry. I firmly believe that anyone who would use Malcolm’s services would and do feel the same way.
Australian General Manager, StorMan Software Pty Ltd (Brisbane)
We have used Malcolm Collins as a Valuer and Consultant on at least 3 occasions with Companies we are associated with. We have found him to be most competent and very professional in his approach to the task at hand. His experience with all aspects of Valuation was very helpful. He receives our highest recommendation and would be happy to talk to any Company or persons about his work.
John King JP
Managing Director, Storage King Highett (Victoria)
I am writing this letter to express how happy I am with Malcolm Collins. All too often we are quick to complain about bad service that we have received, making complaint with our dissatisfaction. However on this occasion I would like to do the opposite, I would like you to know how fantastic your company is and how valuable Malcolm Collins (our consultant) has been to our family business. When we started in the self storage industry over 11 years ago we had little or no knowledge as how to build, run or value a self storage facility. It is with great respect that I have to acknowledge what Malcolm has done for us, from listening to our various situations, helping our bank understand the value of our self storage facilities and just generally how to get the most out of everything we do within the business, Malcolm has been there to guide us along the best path. I am absolutely certain that if we did not have his input we would never have gotten to the position we are in now. Malcolm is a credit to Collins & Associates and I thank you for making him available to us on an ongoing basis. Collins & Associates should also be congratulated on being a proactive and progressive company, I’m sure it goes deeper than Malcolm himself so you should all be proud of what you are doing. Keep up the great work!
Director, Safeco Storage & Removals (Adelaide)
Over the years Malcolm Collins has been engaged to perform a number of valuation and consulting projects of our associated self storage businesses and each time we found him to be professional, efficient and possessing of sound industry and property knowledge. We were particularly pleased with the work carried out in a recent valuation as while Malcolm displayed a willingness to consider the technical and fundamental aspects he also chose to probe deeper into the business to determine what makes it successful and how this relates to current and future potential value. In addition, feedback provided from Malcolm post works has provided us with guidance on how we can further enhance our business. We are very pleased with the service, export advise and continued support we received and continue to received from Malcolm Collins.
Managing Director, 123 Australia Pty Ltd (Brisbane)
I have worked as a Business Broker since 1999 in a number of industries, General business, Caravan parks and Motels, in the past ten years my focus has been predominantly in the Self Storage industry. I have had reason to consult with Malcolm Collins on a number of occasions in relation to Self Storage on the matter of trends and values in the market place. I have always found his knowledge of the Self Storage and business in general to be sound and creditable.
Benchmark Business (Queensland)
Mal Collins is a highly skilled property valuer…his knowledge has permitted the delivery of very successful projects with satisfied clients.
Impact IMC (Melbourne)
I have known Malcolm Collins since 1998 and have the pleasure of using Malcolm’s expertise in acquiring and updating properties specifically in Self Storage. Malcolm Assisted me with advice on converting our original self storage facility in McDonald Street Mordialloc to a development site with a permit for 17 townhouses . Using the figures provided we were able to obtain financing for the project. When we purchased our new facility at 320 Lower Dandenong Road we did not hesitate to call in Malcolm to assist with the valuation and obtain the necessary financing at settlement. The breadth of knowledge Malcolm Collins has in the storage Industry is remarkable and I have always found him to be ahead of the field with the current state of the Industry.
Director/Owner, Fortress Self Storage (Melbourne)
It has been my pleasure to have been associated with Malcolm Collins of Collins & Associates as a client during the past 2 years. Nothing has been a problem when advice, assistance and valuation information has been sought. Malcolm inspected our self storage warehouse, made constructive suggestions and outlined a management model which we have adopted. He also provided us with vital links to professional support needed to advance our business.
Owner, Pack and Stack Self Storage (Murwillumbah, NSW)
Storage 2000 would sincerely like to thank you on Valuations your prepared and completed for Bank purposes. Thanks to your firm we were able to effortlessly increase our loan facility with our bank. Your recognition amongst major banks as a Specialist in “Storage Facility Valuer” has been a great positive attribute to your firm, as often it is difficult to get realistic values in such an industry, from experienced Valuers such as yourself. I would also like to thank you for your consultancy advise given during this process – it has helped us to grow our business to a new level, with in the market place. I wish you all the best in future endeavours, and would recommend you to anyone looking for professional advise in this industry.
Storage 2000 Pty Ltd & Solar 2000
Malcolm Collins was introduced to us a number of years ago through our association with Storage King. Through the years Malcolm has completed a number of valuations for our properties in NSW & WA. Additionally, he has also assisted us with advise when we have considered further investment & development. His knowledge is vast and he is always professional in his dealings with all of the parties involved. His experience most particularly in the area of Self Storage is highly sought and valued by investors and developers within the industry. Malcolm Collins is prompt & efficient in providing his clients with the required information and we highly recommend his services to those seeking a professional standard from their valuations. We look forward to continuing our association with Malcolm Collins.
Jeff & Lisa Godfrey
Godfrey Developments Pty Ltd (Albion Park, NSW)
With reference to your recent Valuations of three of our properties we were impressed by the thorough job you undertook on each of these and the way that you communicated with all parties and completed the job within the required deadlines.
Steven Bros (Adelaide)
Mal has always impressed me as a valuer who brings a high level of diligence, skill and dedication to his job. He thinks deeply about the task involved and is always prepared to look behind the market evidence, to express an opinion that is reasoned and based on a detailed market analysis. His professionalism at all times cannot be questioned.
Partner, DLA Phillips Fox